Surreal Boutique will be glad to exchange any unused item(s) within the 10 day return policy. Item(s) must be returned in the original packaging, with tags and in a new unused condition. There must be no visible stains, hairs or odor on the item(s) in order to receive an exchange or refund. Item/s MUST be sent back within 7 days of requesting return otherwise the item will be void and not seen as being returned. If these requirements are not met then Surreal Boutique has the right to return the item(s) back to you. You will also be requested for a shipping fee for the item to be returned to you.
If you believe your item(s) ordered has arrived to you in a damaged state then please contact us immediately.
We recommend returning items via Recorded services, if for whatever reason we don't receive your return, please make sure you keep proof of postage so we can still do our best to help you.